Why ProHealthspan Collects Personal Information
ProHealthspan strives to provide superior service to its customers. Collecting certain personal information helps ProHealthspan achieve this goal by providing you with more convenient access to the Site and ProHealthspan’s products.
What Information is Collected by ProHealthspan or its Contributors and When
Upon visiting the Site, you may be asked to provide personal information, such as your name, address, phone number, credit card information and e-mail address. ProHealthspan or its Contributors may have also collected other information at the time that an order is placed through any Contributor website.
Other information collected during the use of the Site may include last log-in date, including log files, device access and network information, as well as that information further set forth below under Site Visit Tracking Technologies.
ProHealthspan and its Contributors may collect this information from you via conversations or messages exchanged over phone or internet, and through automated systems that log your use of the Site.
Site Visit Tracking Technologies
A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you. Servers and sites other than the one placing the cookie on your hard drive cannot read the cookie, and no personal information can be gathered by other servers from the cookie. If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings. Please note that certain features of the Site, such as the shopping cart function, may not be available once cookies have been disabled.
Like most websites, the Site gathers certain information automatically and stores it in log files. This information includes internet protocol (“IP”) addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and clickstream data. When you visit the Site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the Site which you view. If you arrive at the Site by clicking a paid advertisement or a link in an e-mail, then the server will capture information that tracks your visit from that link. If you arrive at the Site by clicking on a non-paid source, such as a search engine result or link on another website, the server may capture information that tracks your visit from that source, to the extent available. ProHealthspan uses this information to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about ProHealthspan users as a whole.
Some of ProHealthspan’s e-mail message to you may contain a “click-through URL” which links to content on the Site. When you click one of these URLS, it passes information through the ProHealthspan web server before you arrive at the destination web page. ProHealthspan tracks this click-through data to help determine interest in particular topics and measure the effectiveness of customer communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in e-mails you receive from ProHealthspan.
ProHealthspan additionally may use pixel tags in its e-mails, which are tiny invisible graphic images, to send e-mail messages in a format that customers can read. They also tell ProHealthspan whether e-mails have been opened to assure that ProHealthspan is only sending messages that are of interest to its customers. Pixel tags may be used as part of ProHealthspan’s use of third party site statistics trackers and analyzers, such as Google Analytics, which ProHealthspan employs to track and analyze the date collected from the Site.
When ProHealthspan Discloses Your Information
At times ProHealthspan may be required by law or litigation to disclose your personal information. ProHealthspan may also disclose information about you if it determines that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In the event ProHealthspan enters into a merger, are acquired, enter into bankruptcy, or sell a major part of our assets, your information may be among the assets transferred. To the extent we are able, we will notify (i) the new owner of the restrictions placed on your information, and (ii) you of the sale.
How ProHealthspan Protects Your Personal Information
ProHealthspan and its Contributors take administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of Your Personal Information
ProHealthspan has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided. You can help ProHealthspan ensure that your contact information and preferences are accurate, complete, and up to date by filling out an updated contact form at the Site or contacting ProHealthspan at email@example.com with corrections or updates.
ProHealthspan uses various security measures to protect the information that it collects, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a limited access. ProHealthspan databases are accessible only by ProHealthspan, Contributors or other third parties on a need to know basis and who have entered into and are bound by a confidentiality and non-disclosure agreement with ProHealthspan.
Links to Non-ProHealthspan Websites
ProHealthspan’s Commitment to Your Privacy
If you believe that any personal information ProHealthspan has about you is incorrect, or is, has been, or might be used inappropriately, please contact us at firstname.lastname@example.org, and we will take steps to correct or delete the information, or restrict its use, as appropriate.
Notice to California Residents
Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the Privacy Questions section below.